Account & Security

How does Augmento handle data privacy and security?

security, privacy, gdpr, ccpa, encryption, compliance

Security and privacy are foundational: all data is encrypted in transit (TLS 1.3) and at rest (AES-256), we're GDPR and CCPA compliant with full data processing agreements, user consent is collected via clear opt-in before any data capture, you own 100% of the data collected through your campaigns, we perform regular third-party security audits, our infrastructure runs on SOC 2 certified cloud providers, and we offer data residency options for EU-based clients.

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Fan Engagement

How does Augmento increase fan engagement at live events?

Augmento creates a digital layer on top of live events that gives fans reasons to participate beyond just watching. Examples include: AR scavenger hunts where fans collect virtual items around the venue, exclusive collectible NFTs unlocked by attending specific locations, real-time AR leaderboards and challenges, selfie filters featuring artists or team branding, behind-the-scenes AR content in VIP areas, and interactive voting or crowd participation through AR overlays. Campaigns typically see 40-65% engagement rates among attendees.

AR Campaigns

What industries benefit most from AR campaigns?

AR campaigns deliver strong results across many industries: Music & Entertainment (concert exclusives, album drops, meet-and-greet AR), Sports (stadium experiences, player collectibles, fan zones), Retail & Fashion (virtual try-ons, in-store activations), Real Estate (AR property tours), Education (interactive learning), Tourism (city exploration, museum guides), and Brand Marketing (product launches, experiential advertising). Any brand that wants to create memorable, shareable moments benefits from AR.

Technical

How did the Liquid Universe Hub session accommodate large groups simultaneously?

During the special World Economic Forum Hub session, Augmento's infrastructure supported an interactive, multi-user demonstration by distributing 20 IT-provided iPads to the audience at once. Guided by artist Yoichi Ochiai and Augmento CEO Wesley Pabis, attendees were able to simultaneously view and engage with the massive digital sculpture tracking flawlessly over their shared physical environment.

Content & Media

How does the physical Foshan Tales installation interact with light?

The structure is designed to change dynamically depending on the time of day. By day, natural light passes through the mosaics, spilling vibrant, colored shadows onto visitors to symbolically invite them into the continuum of cultural practice. By night, internal illumination transforms the entire work into a glowing lantern, which is a traditional Chinese symbol of guidance, reunion, and hope.