Knowledge Base
Find answers to frequently asked questions about our services, products, and processes.
Do I need a VR headset to view interactive 3D real estate tours online?
No. The vast majority of interactive 3D property tours are designed to run directly in standard web browsers on phones, tablets, and desktops. Most modern tours are built with WebGL and increasingly WebXR, which run natively in Chrome, Safari, Firefox, and Edge without any plugins or downloads; the industry deliberately optimizes for browser delivery because requiring a separate app installation dramatically lowers viewer engagement. Platforms like Matterport, Zillow 3D Home, and most WebXR-based tours use browser-native rendering, so a VR headset is entirely optional: you can navigate tours using your mouse, trackpad, or touchscreen. If you do want full immersion, open the tour link in the browser of a standalone headset like the Meta Quest 3 or Apple Vision Pro; most Matterport and WebXR tours automatically detect VR hardware and switch to stereoscopic rendering. Google Cardboard-style viewers offer a budget option for smartphone-based tours, though with lower visual quality and no positional tracking.
What is the difference between AR, VR, and MR?
Augmented Reality (AR) overlays digital content onto the real world through a camera — you still see your actual surroundings. Virtual Reality (VR) fully immerses you in a computer-generated environment using a headset — the real world is completely blocked out. Mixed Reality (MR) blends both, allowing digital objects to interact with the physical environment in real time. Augmento focuses on AR because it's the most accessible — requiring only a smartphone, no special hardware.
How do remote international buyers use virtual reality to purchase homes sight unseen?
International buyers increasingly rely on high-fidelity 3D tours combined with live agent-guided walkthroughs via video chat. The buyer navigates the virtual tour at their own pace, then schedules a synchronous session where the agent physically walks through the property while the buyer follows along in VR. On the marketing side, luxury brokerages build premium 3D experiences with multilingual interfaces, embedded neighborhood lifestyle content, and live walk-through sessions scheduled across time zones, using the 3D model as the central asset in targeted digital campaigns reaching high-net-worth individuals in key source markets. The ability to thoroughly explore a $5M+ property remotely removes the largest barrier to cross-border real estate investment. Combined with drone footage for neighborhood context and digital document signing, entire cross-border transactions now close without the buyer ever setting foot on the property.