Knowledge Base
Find answers to frequently asked questions about our services, products, and processes.
Do my users need to download an app to experience AR?
No. Augmento uses WebAR technology, which means your audience accesses AR experiences directly through their mobile browser — no app download required. This removes the biggest friction point in AR adoption and dramatically increases participation rates. Users simply scan a QR code or tap a link and the experience loads instantly.
How to optimize a large 3D real estate Gaussian Splat model to load faster on mobile browsers?
Gaussian Splatting models can be massive. Optimize by: reducing splat count through decimation while preserving visual quality, implementing level-of-detail (LOD) streaming that loads nearby detail first, compressing the point cloud data with quantization, and using progressive loading so users see a coarse preview within seconds while full detail streams in the background. Three.js and custom WebGL shaders are the primary tools for browser-based splat rendering.
How will 5G networks improve the loading speed and latency of mobile augmented reality property tours?
5G delivers dramatically higher bandwidth (up to 20Gbps) and lower latency (under 10ms) compared to 4G. For AR property tours, this means: heavy 3D models load in seconds instead of minutes on mobile devices, real-time cloud rendering becomes viable, multi-user collaborative AR sessions run smoothly, and high-fidelity spatial data streams continuously without buffering. The cloud rendering piece relies on mobile edge computing (MEC), which places powerful GPU servers at the network edge near cell towers: complex 3D models are rendered server-side and streamed as video to the device, while the phone handles only tracking and input, with sub-10ms round-trip latency over 5G. This architecture lets even basic smartphones display photorealistic 3D property experiences that would otherwise require desktop-grade hardware, transforming the mobile AR experience from "acceptable" to truly seamless.